What happens after I apply?

  1. You will receive a notice in the mail informing you if you meet the level of care requirements to enroll in the program.
  2. If you are eligible, we—DC Government—will complete a Medicaid Long-Term Care Application on your behalf.
  3. The DC Department of Human Services will review the application.
  4. If you are approved, you’ll be referred to a DC Department of Human Services case manager who will meet with you to develop a service plan that details the proposed safety modifications to make in your home.
  5. The case manager will apply for financial assistance through The District’s Safe at Home program on your behalf. If you are denied, you will receive your safety modifications through the Environmental Accessibility Adaptation Services program.
If you are not approved for support you will receive a letter mailed to your home notifying you. It will include information on how to appeal the denial of service.

Who should I contact if I have questions?

First, take a look at the frequently asked questions at the bottom of the page. If you still have questions, please reach out to our team at (202) 724-5626, Monday to Friday between 8:30am to 4:30pm.

I still need help making my home safe. What should I do?

You can find information about other resources that might help make your home safer on our resource page.

Frequently Asked Questions

What happens during the clinical needs assessment? During the assessment, a staff member from Liberty Healthcare will see how much help you need to go about day-to-day activities, such as grooming, preparing meals, and house cleaning.

Do all eligible applicants receive safety modficiations in their home?

Yes, all eligible applicants receive safety modifications.